Just Say No

I have been practicing "Just Say No" at work. Sunday, I received 7 frantic emails and 1 voicemail from a client. Since this person is a headcase, nothing really was that urgent, and it was Sunday evening, I just said no and didn't respond to her. Granted, she made for a terrible start this Monday morning but I followed through with not caving and spending 2 hours working on her stuff last night. One of her requests was for me to conduct more training with her from 6-8pm ET tonight. Considering the countless hours I spent (including after 10pm one night) I said no.I also took my lunch hour today instead of trying to get an email out to her with all the things she needed.

Now, under most circumstances I would never treat a client this way but she's unique. Not to mention, I am headed into a month of late nights and drama. I won't get into it here but let's just say I am prepared for the storm that is approaching. I have given fair warning to Ryan so none of my late nights or crazy meltdowns should come as a surprise.